# Plumbing Guides and Notes > Writing about what actually goes wrong with plumbing in Naples and Collier County, and how to tell which problems are yours to fix. [Home](https://greatheronplumbing.com/) Blog Plumbing Insights · Naples and Collier County # Notes on what actually goes wrong Longer pieces on the problems that are specific to this part of Florida, written to be useful whether or not you ever call anyone. Where the honest answer is that a problem is not yours to fix, these say so. Drains and sewers · August 2, 2026 ## [Why Naples Drains Back Up in Storm Season](https://greatheronplumbing.com/storm-season-sewer-backups-naples/) Every wet season, houses across Collier County get a backup on the same afternoon as a storm. The coincidence is the diagnosis: when rain and a backup arrive together, the problem is usually not inside the property. [Read it](https://greatheronplumbing.com/storm-season-sewer-backups-naples/) Contact ## Tell us what is happening The more you can say about the property — the neighbourhood, roughly when it was built, and what it is connected to — the more useful the first answer will be. [Call (239) 404-8590](tel:+12394048590) What kind of property? Residential A house, condo or townhome you live in or own Commercial A restaurant, retail unit, office or other business premises Property management or HOA A managed portfolio, association or rental New construction or remodel Work on a build, addition or renovation What do you need? General repairs — tap, toilet, disposal, something not working Drain cleaning or a blockage A leak, slab leak, or water I cannot find the source of Water heater — repair, replacement or tankless Repiping or polybutylene replacement Sewer line repair or camera inspection Hard water, treatment or filtration Shower, tub, remodel or new construction Commercial drains, grease trap or interceptor Restaurant or food service plumbing Booster pump or lift station Commercial water heater Something else, or I am not sure what it is How urgent is it? Emergency Water is running, or there is no water at all Soon It is a problem, but it can wait a day or two Planning Quoting work, buying a property, or budgeting Your name Phone Email (optional) Neighbourhood or address What is happening? Company website Send this to Great Heron What you send goes to Great Heron Plumbing so somebody can answer it. It is not used for anything else. See the [privacy notice](https://greatheronplumbing.com/privacy/).